Terms & Conditions

By accessing the DallasVIP website (dallasvip.net) or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, clients, and any person who accesses or uses DallasVIP's website or services in any capacity. Submitting a booking request, inquiry form, or engaging DallasVIP by phone or email constitutes acceptance of these terms.

You must be at least 21 years of age to book services through DallasVIP. By placing a booking or submitting an inquiry, you represent and warrant that you are at least 21 years old and have the legal authority to enter into a binding agreement.

DallasVIP reserves the right to request proof of age at any time and to refuse service to any individual who does not meet this requirement.

DallasVIP is a VIP concierge and event planning service operating in the Dallas-Fort Worth metropolitan area. Our services include but are not limited to:

• Sold-out event tickets for sports, concerts, festivals, and special events
• Luxury transportation including limousines, party buses, SUVs, and executive sedans
• Dining reservations at premier Dallas restaurants
• Nightlife and club access, including VIP table reservations and bottle service
• Hotel accommodations and lodging arrangements
• Group event planning for bachelor and bachelorette parties, corporate events, and celebrations
• FIFA World Cup 2026 hospitality packages and VIP experiences

The specific services, inclusions, and pricing for your experience will be detailed in an individual service agreement or proposal provided by DallasVIP. Service descriptions and images on our website are for illustrative purposes and may not reflect exact offerings at the time of booking.

All bookings are subject to availability and confirmation by DallasVIP. Submitting a booking request through our website, by phone, or via email does not constitute a confirmed reservation until you receive written acknowledgment from DallasVIP.

Specific terms, pricing, inclusions, and event details will be outlined in an individual service agreement or proposal. By confirming a booking, you agree to the terms specified in that agreement in addition to these general Terms & Conditions.

DallasVIP reserves the right to decline any booking request at its sole discretion.

Payment terms, methods, and schedules are specified in your individual service agreement. General payment terms include:

• A deposit may be required to secure your booking, with the balance due as outlined in your agreement
• Prices are subject to change until confirmed in writing by DallasVIP
• DallasVIP does not process payments directly through our website — all payment arrangements are handled via direct communication with our team
• Late payments may result in cancellation of your booking without further notice

Cancellation and refund terms are outlined in the individual service agreement provided at the time of your booking. The following general policies apply:

• Clients must notify DallasVIP of any cancellation in writing via email or written notice
• Refund eligibility depends on the specific service, the timing of your cancellation, and the terms agreed upon in your service agreement
• Certain services, including event tickets and time-sensitive reservations, may be non-refundable due to their nature
• DallasVIP strongly recommends purchasing travel and event insurance for all bookings to protect against unforeseen circumstances

DallasVIP specializes in sourcing tickets to sold-out and high-demand events. By purchasing tickets through DallasVIP, you acknowledge and agree to the following:

• Third-party sourcing — DallasVIP sources tickets from licensed third-party brokers, secondary ticket markets, and authorized resellers. We are not a primary ticket seller or box office
• Premium pricing — Ticket prices may exceed face value due to premium sourcing, broker fees, and the high-demand nature of events. The price quoted by DallasVIP reflects the total cost including procurement
• Non-transferability — Tickets are non-transferable once delivered unless expressly agreed upon in writing by DallasVIP
• Delivery — DallasVIP makes every effort to deliver tickets prior to the event. Delivery timing varies based on event, venue, and ticket source. In some cases, tickets may be delivered on the day of the event
• Seat locations — Seat locations provided are approximate and subject to venue seating maps. DallasVIP may substitute comparable or upgraded seat locations when necessary
• Liability — In the unlikely event that DallasVIP is unable to deliver purchased tickets, our liability is limited to reimbursement of the ticket price paid. DallasVIP is not responsible for travel, accommodation, or other consequential costs
• Ownership — Tickets remain the property of DallasVIP until full payment has been received

DallasVIP arranges luxury transportation through a network of licensed transportation partners. The following terms apply:

• Vehicle types and availability are subject to change. DallasVIP may substitute a comparable or upgraded vehicle if the originally requested vehicle becomes unavailable
• Clients and their guests are responsible for any damage to vehicles caused by members of their party during the service period
• Overtime charges may apply if service extends beyond the agreed-upon hours
• All transportation partners maintain their own commercial insurance and licensing as required by law
• DallasVIP is not liable for delays caused by traffic, road conditions, weather, or other factors outside our control

DallasVIP acts as a concierge and intermediary, connecting clients with third-party venues, vendors, and service providers. You acknowledge and agree that:

• DallasVIP is not liable for the acts, omissions, quality of service, or negligence of any third-party vendor, venue, or service provider
• Information provided about third-party services — including menus, pricing, availability, and venue descriptions — is sourced from those vendors and may change without notice
• Any disputes regarding the quality or delivery of third-party services should be resolved directly with those vendors
• DallasVIP will make reasonable efforts to assist in resolving issues with vendors on your behalf, but is not obligated to do so

DallasVIP shall not be held liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Pandemics, epidemics, or public health emergencies
• Severe weather, natural disasters, or acts of God
• Government actions, regulations, travel restrictions, or embargoes
• Terrorism, civil unrest, or threats to public safety
• Venue cancellations, closures, or capacity restrictions
• Event postponements or rescheduling by organizers, leagues, or artists
• Labor disputes, strikes, or work stoppages
• Utility failures, internet outages, or infrastructure disruptions

In the event of a force majeure occurrence, DallasVIP will work with affected clients to reschedule services, arrange alternative experiences, or issue credits as appropriate given the circumstances. Refund eligibility in force majeure situations will be determined on a case-by-case basis in accordance with your service agreement.

DallasVIP or its representatives may capture photographs, videos, or other media during events and experiences arranged through our services. By using DallasVIP services, you acknowledge and agree that:

• DallasVIP may use photographs or videos taken during your experience for marketing, promotional, and social media purposes
• No compensation will be provided for the use of your likeness in such materials
• If you do not wish to be photographed or featured in promotional content, you must notify DallasVIP in writing prior to your event
• Individual venues and events may have their own photography and recording policies. Compliance with venue media policies is the responsibility of the client

DallasVIP respects your preferences. If you would like any existing media featuring your likeness to be removed from our marketing materials, please contact us and we will accommodate your request in a timely manner.

All content on the DallasVIP website — including text, graphics, photographs, images, logos, icons, software, and code — is the property of DallasVIP and is protected by United States copyright, trademark, and intellectual property laws.

The DallasVIP name and logo are registered trademarks. Accessing our website does not grant you any right, title, or license to use our trademarks or any other intellectual property.

No content from this website may be reproduced, distributed, modified, or used for any commercial purpose without the prior written consent of DallasVIP.

Access to the DallasVIP website and services is exclusively for legitimate inquiries, booking requests, and obtaining information about our services. You agree to:

• Provide accurate and complete information when submitting inquiries or booking requests
• Not make fraudulent or speculative reservations
• Comply with all applicable laws, regulations, venue rules, and event policies
• Behave respectfully toward DallasVIP staff, venue personnel, and other guests
• Not use the website for any unlawful purpose or in any way that could damage, disable, or impair the site

DallasVIP reserves the right to refuse or terminate service to any individual at its sole discretion, including for disruptive or inappropriate behavior during events.

To the fullest extent permitted by law, DallasVIP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, including but not limited to loss of revenue, lost profits, loss of business, or loss of data.

DallasVIP's total liability for any claim related to our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

DallasVIP disclaims all warranties, express or implied, regarding the accuracy or completeness of information on our website. We are not responsible for technical errors, website downtime, or data loss resulting from your use of the site.

You agree to indemnify, defend, and hold harmless DallasVIP, its officers, directors, employees, agents, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your breach of these Terms & Conditions
• Your use of DallasVIP services
• Your violation of any applicable law, regulation, or third-party rights
• Any damage or harm caused by you or members of your party to venues, vehicles, or other property during service delivery

DallasVIP is committed to resolving disputes fairly and efficiently. In the event of any disagreement or claim arising out of or relating to these Terms & Conditions or your use of our services, the following process applies:

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

For any matters not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas. Any legal action or proceeding arising under these terms must be brought exclusively in those courts.

DallasVIP reserves the right to modify, update, or replace these Terms & Conditions at any time at our sole discretion. Changes become effective immediately upon posting to this page, and we will update the "Last Updated" date accordingly.

Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically to stay informed of any updates.

If you have any questions about these Terms & Conditions or need assistance with your booking, please contact us: